A Message From Our President Regarding Curfew Order from Governor DeWine
The health, safety and well-being of You, your families and our team members is always our number one, top priority. There are concerns around the rise of confirmed coronavirus/COVID-19 cases in Ohio and I want to provide you with an update on the executive order Governor Mike DeWine has issued.
The Order states retail establishments (including casinos) throughout Ohio implement a curfew each night. This order goes into effect today, November 19 through December 10. Our new daily operating hours will be from 8am to 10pm. We will inform guests of any changes should there be an extension and apologize for any inconvenience. We have updated our website with FAQ’s and updates which you can view here.
We continue implementing our Safe+Sound protocols mandating facial mask usage as well as frequently disinfecting high-touch surfaces, specifically slot machines, table tops, casino chips, table games, restrooms, door handles, elevators and more.
Hand sanitizers are well stocked and available in all common areas, and disinfectant wipes upon request. Signage is prominently displayed reminding all of the importance of handwashing and mask wearing.
We will continue to monitor this situation closely and follow the lead of public health authorities at this important time.
Our thoughts go out individuals who have contracted this virus and to family members who have lost a loved one. We want to do our part to help curb the spread of COVID-19 and appreciate the healthcare workers, first responders, local communities, and governments dedicated to serving others.
A heartfelt thanks to you for always being a loyal guest. We are all in this together and we will get through it together.
President, Hard Rock Casino Cincinnati
Yes. We must comply with the Governor's executive orders, and we will close for business starting at 10 pm each evening beginning 11.19.2020.
Temporary hours will be 8 am -10 pm through 12.10.2020 unless otherwise amended.
o Guests have 24 hours to redeem free play at the kiosk. Expires 24 hours after redeeming.
Food Hall and Noodle 8
Basil Leaf and Mr. Lucky's
We do not know when poker rooms in Ohio will be permitted to reopen again but continue to remain hopeful. We will keep guests updated through our website and social media pages