Browse FAQ About Our Casino Entertainment in Cincinnati, OH
In Search of Answers? Hard Rock Casino Cincinnati’s Got You!
Hard Rock Casino Cincinnati is your go-to for the hottest entertainment in Ohio. We make it easy to play, eat, and party like a rock star with plenty of on-site restaurants, bars, lounges, slots, live casino games, and concerts. Do you have questions or concerns about our many offerings? Find the answers you seek to all your burning questions about our unique venue listed below. If you don’t see the specific answer you were hoping for, feel free to contact us. Our friendly casino staff is always happy to assist you!
Committed to the Best Entertainment in the City of Cincinnati
Hard Rock Casino Cincinnati is often voted one of the best entertainment venues in the Cincy area, and for a good reason. From regional favorites to the most prominent national and international acts, we’re committed to bringing premium entertainment to the people of Cincinnati. Live music can be found inside our signature Hard Rock Cafe every Friday and Saturday night, with seating on a first-come, first-serve basis. You can also enjoy a ticketed show at our Hard Rock Event Center, praised by many concert-goers for its pure acoustics and unobstructed sightlines. Make it an unforgettable date night by sharing an appetizer or cocktails at one of our on-site restaurants, bars, and lounges, including the Hard Rock Cafe Terrace, Brick’d Pizza, Council Oak Steaks & Seafood, YOUYU, and Starbucks.
Find Out Why Our Cincinnati Casino Is Voted Best Local Casino
Hard Rock Casino Cincinnati has been called the best casino in Cincinnati in several local polls. That’s because the thrills never stop in our 100,000-square-foot gaming area, featuring over 1,600 slots and 100 live tabletop games, including poker, casino jacks, roulette, baccarat, craps, and more. Live electronic table games make gaming less intimidating for newer players learning the basics of classic casino games while playing in automated modes. Casino hosts are always standing by, ready to assist you with an elevated rock star experience. Be sure to ask about Casino Credit, which lets you play without the hassle of carrying large amounts of cash.
Learn More About the Hard Rock Wild Card Rewards Program
Have you heard of the Hard Rock Wild Card Rewards Program? Not only can you win big at our Cincinnati casino by hitting the slots and live poker tables, but you can also earn and redeem points in our rewards program. Hard Rock Casino Cincinnati gives patrons plenty of opportunities to win big!
Wild Card Rewards
Wild Card Rewards is Hard Rock Casino Cincinnati's exclusive loyalty program!
As a Premier member, you will have the opportunity to:
- Earn rewards from Slots and Table Games
- Earn Tier Points based on play
- Earn Free Play Rewards
- Free Valet Parking
Visit the Wild Card Rewards Club to access your account information. Please be sure to bring your ID and Wild Card Rewards account number, if possible.
Insert your Wild Card Rewards into any Slot or present it to a Table Games representative to start earning! Comp Dollars can be redeemed at your favorite restaurants or retail outlets. Free Play can be accessed directly at any slot machine simply by inserting your card and entering your PIN.
Visit any kiosk or the Wild Card Rewards Club for current balance information.
- To become Platinum: 4,000 – 14,999
- To become Elite: 15,000 +
Be sure to keep your email and mailing address updated and use your card every time you play. The more you play, the more chances you have to WIN BIG!